Terms and Conditions

Thank you for visiting www.anneclaire.org (hereinafter referred to as “the site”). Please read the following information carefully before using the site. The use of and access to the site are governed by these legal Terms and Conditions.

Your use of the site is subject to the following Terms and Conditions. The fact of using the site implies that you agree to comply with and be bound by these Terms & Conditions, the confidentiality rules and online selling conditions when you make a purchase.

Anne Claire from time to time may modify or make changes to these Terms and Conditions at its complete discretion. The fact of using the site after said modifications implies that you agree to comply with and be bound by these modified Terms and Conditions.

Please read the Terms and Conditions regularly. If you do not agree to any of the Terms and Conditions or modified Terms and Conditions, then you must stop using the site immediately.

REGISTRATION AND ELIGIBILITY

The purchase of products through Anne Claire is strictly limited to parties who can lawfully enter into and form contracts on the Site in accordance with Hong Kong Law. In order to make purchases through the site, you will be asked to register and provide your true personal details. Customers must provide their real name, phone number, e-mail address and other requested information as indicated.

The site is available only to individuals and others who meet these terms and conditions, whose applications are acceptable to and who have authorised Anne Claire to process a charge to their credit card in the amount of the total purchase price for the goods which they purchase through Paypal.

Purchases made on the site are for the personal or gift use of the buyer only and are not to be used for re-sale, commercial purposes or any other commercial benefit. Anne Claire reserves the right to restrict or question multiple quantities of an item being shipped to any one customer or postal address.

ACCEPTANCE OF YOUR ORDER

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is an acceptance of your order completion and the contract between you and Anne Claire will be perfected when we dispatch the goods to you. The sale contract is therefore concluded in Hong Kong, and the language of the contract is English.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out above.

Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing goods from the site whether or not the goods have been sold; removing, screening or editing any materials or content on the site; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

PRICE AND PAYMENT OPTIONS

We accept Visa, MasterCard, American Express, Delta, and Maestro credit and debit cards. Payment is debited from your card through Paypal.

All transactions on this website are processed using Paypal, a secure online payment gateway that encrypts your card details in a secure host environment.

Anne Claire reserves the right to change the price of goods offered on the website at any time and without prior notice.

Anne Claire constantly checks to ensure that all prices shown on the site are accurate. It cannot however guarantee that no errors have occurred. Should an error in the price of an item occur Anne Claire will give the client the option of re confirming the purchase of the item at the correct price or of cancelling the order. If Anne Claire is unable to contact the client, the order will be considered cancelled.

TRANSFER OF OWNERSHIP & INSURANCE

Anne Claire insures each purchase during the time it is in transit until it is delivered to you. You will be asked to sign for any goods delivered at which point responsibility for your purchased goods passes to you.

CHECKING YOUR ORDER

You can check the current status of your order by contact us from the website or by email directly and subject to ORDER STATUS. Simply type in your unique order number we would have emailed to you, and we will track your order/shipment for you.

INTELLECTUAL PROPERTY

You acknowledge and agree that all copyright, designs, trademarks and all other intellectual property and material rights, all brand names, names of lines, designs, models of items, that appear on the website or in the domain name, are the exclusive property of Anne Claire.

All intellectual property rights associated with items created in association with the’ custom made’ or ‘bespoke’ options are and will remain the property of Anne Claire. Any utilisation, reproduction, even partial of the designs, models, brand names, and names of lines is totally prohibited.

You are permitted to use the Content only as expressly authorised by Anne Claire. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction

CONTENT

In addition to the intellectual property rights mentioned above, Content is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. Anne Claire tries to ensure that the information on this site is accurate and complete. Anne Claire does not warrant or represent that the site’s Content is accurate, error-free or reliable or that your use of Anne Claire’s Content will not infringe rights of third parties. Your use of the site is at your own risk. Anne Claire does not warrant that the functional aspects of the site or Anne Claire’s Content will be error free or that the site, Content or the server that make it available for use are free of viruses or other harmful components. If your use of this site, or Anne Claire’s Content results in the need for servicing or replacing property, material, equipment or data, Anne Claire is not responsible for those costs.

Anne Claire and its suppliers make no warranties about Anne Claire Content, software text, downloads, graphics, and links, or about results to be obtained from using the site. You bear the entire risk of the completeness, accuracy or usefulness of any Content found on this Site. Anne Claire reserves the right to withdraw, temporarily or permanently, any Content from this Site at any time and for any reason. Removal may be immediate and without notice. You confirm that Anne Claire is not liable to you or any third party for any such withdrawal.

THIRD PARTY

We may include hyperlinks on this Site to other websites or resources operated by parties other than Anne Claire, including other stockists and advertisers. Anne Claire has not reviewed all of the sites linked to this site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

NO COMMERCIAL USE

The Anne Claire site is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within the site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own site.

GENERAL INFORMATION AND YOUR ACTIVITY

You use the Anne Claire site at your sole risk. You agree that you will be personally responsible for your use of this site and for all of your communication and activity on this site. We reserve the right to deny you access to this site, or any part of this site, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms and Conditions, we may deny you access to this site on a temporary or permanent basis and any decision to do so is final.

While Anne Claire will use reasonable endeavours to verify the accuracy of any information it places on the site, it makes no warranties, whether express or implied in relation to its accuracy.

This site is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the site, or any transaction that may be conducted on or through this site including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that this site will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of Content or material uploaded or transmitted through this site.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products available through this site including but not limited to, implied warranties of satisfactory quality and fitness for a particular purpose. Nothing in these Terms or Conditions will affect your rights as a consumer under the Hong Kong Law.

You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of this Site and any information provided to or taken from this site by you.

You agree that Anne Claire will not be liable in contract (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with this contract, for any economic losses (including without limitation, loss of revenues, profits, contracts, business or anticipated savings), any loss of goodwill or reputation, or any special or indirect or consequential losses in any case whether or not such losses were incurred by that party arising out of or in connection with the provisions of any matter under the Terms and Conditions.

INDEMNIFICATION

At our request, you agree fully to defend, indemnify and hold harmless Anne Claire immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the Terms and Conditions by you or any other liabilities arising out of your use of this site, or the use by any other persons accessing this site using your internet account. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you hereunder.

OUR RELATIONSHIP

You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and Anne Claire as a result of the Terms and Conditions or your use of this site. You agree that you may not and will not hold yourself out as a representative, agent, or employee of Anne Claire, and we shall not be liable for any representation, act, or omission on your part.

AGREEMENT

The Terms and Conditions (as amended from time to time) constitutes the entire agreement between you and Anne Claire regarding your use of the site, and supersedes any other agreement or understanding, arrangements, undertaking or proposal, written or oral, between you and Anne Claire in relation to such matters. In the event any other rules, code of conduct, or other matter posted on this site conflicts with the terms of the Terms and Conditions, the Terms and Conditions shall govern. No oral explanation or oral information given by any party shall alter the interpretation of the Terms and Conditions.

APPLICABLE LAW

These Terms and Conditions have been written in English and are governed by Hong Kong Law. Hong Kong Courts shall adjudicate any dispute.